create care.

We are so excited to have you as part of the Create Homes family. You can rest easy knowing that Create Homes has you covered after your move-in date. Use the links below to learn more about your new home warranty and maintenance tips. You may submit a warranty claim using the form below.

2-10 Home Warranty

Please take the time to read and understand your structural home warranty contract. Call us at 800-811-8787 with questions about any part of the warranty you do not understand.

Home Maintenance Tips

Modern building techniques and technological advancements ensure your new home will run smoothly for years to come. But normal maintenance will be required to ensure your home continues to run at its best. The manual below is provided as a guide to maintaining your new home.

Submit a Warranty Claim

Create Homes strives to provide every customer with outstanding service. Please follow the steps below to submit warranty claims directly to the warranty department (it’s easy as 1-2-3).

  1. ​​Login to your Home Owner Portal here
  2. Review your 2-10 Home Warranty booklet for details on what is covered by the warranty
  3. Submit your warranty claim using the Warranty section of your Home Owner Portal

The rest is on us! We will review all claims and reach out to you directly to resolve any issues. Please remember that any drywall and paint issues will be addressed at the 11-month walk through.